The new Eastern Health dispatch system will shave minutes off of ambulance response time, when seconds count.

Before, when you called for an ambulance, a dispatcher would have to flip through a card binder and ask a series of questions before being able to dispatch an ambulance to your location.

Now, the closest paramedic team is on the way to you instantly, while you are still on the phone.

The new Computer Aided Dispatch system allows a dispatcher to be in instant communication with teams in the field via dash mounted tablet as well, the entire system an upgrade made possible for Eastern Health by a quarter-million dollar donation from the Health Care Foundation.

The dash-mounted tablet here is part of the CAD or computer-aided dispatch system. pic.twitter.com/WFXw8ySOq0

— Andrew Hawthorn (@HawthornVOCM) June 13, 2019

Here's the old card system binder.

That will still be the emergency backup if the computers are down. pic.twitter.com/rlJSC24mS8

— Andrew Hawthorn (@HawthornVOCM) June 13, 2019