Christmas can be a tough time for some, and the provincial government is offering a reminder to the public about mental health and addictions services available through the holiday season.
The Provincial Healthline is available 24/7 via 811 while there is ’round-the-clock suicide and crisis support through 988.
The province also has mobile crisis response teams in place in St. John’s, Gander, Grand Falls-Windsor, Corner Brook, Stephenville, Happy Valley-Goose Bay and Lab City.
Mental health supports and services during the holiday season include:
- 811 – Provincial HealthLine: Telephone support for people who are experiencing mental health crisis. The 811 phone line is available 24/7 and staffed by registered nurses who are trained crisis interveners and provide health advice for mental health and addiction questions.
- 988 – Federal Suicide and Crisis Line: Support is available 24 hours a day, seven days a week.
- Mobile Crisis Response Teams: Community-based crisis intervention services provided by mental health clinicians and trained police officers, located in St. John’s, Gander, Grand Falls-Windsor, Corner Brook, Stephenville, Happy Valley-Goose Bay and Labrador City, available seven days a week. Call 811 HealthLine or 911 to request a mobile visit.
- Doorways Mental Health Walk-in Clinics: Rapid access to mental health and addictions counselling services, available in 69 locations throughout the province. Most locations offer same-day, walk-in, or phone service with no appointment or referral required. Call 811 to find a location near you.
- Lifewise Warm Line: A non-emergency, non-crisis telephone support and referral service provided by trained peer support workers. Available seven days a week, 10 a.m. to midnight. Call 1-855-753-2560.
- Bridge the gapp: An extensive suite of e-mental health and addictions services available by visiting Bridge the gapp. Also includes information on where and how to access longer-term individual and group mental health and addictions counselling in communities across the province.
- 211: provides quick access to information and referral to community, social, health and government services. The line is 100 per cent free and confidential, available 24 hours a day, seven days a week by phone or online.
- Crisis Text Line: A 24/7 text line that connects individuals with a trained, volunteer crisis responder by texting HOME to 741741. The service is free, confidential, and provided by Kids Help Phone.
- Recovery Centre: The Medical Withdrawal Management Centre is available to anyone 16 years of age and older who is intoxicated or experiencing withdrawal from alcohol or other drugs. People can self-refer by calling 709-752-4980 or toll-free at 1-877-752-4980.
- The Provincial Opioid Dependence Treatment (ODT) Line: A toll-free line to support individuals, family members and health providers who are seeking information and support regarding opiate use. Available from Monday to Friday, 8:30 a.m. to 4:30 p.m. individuals can call toll free at 1-844-752-3588.
- 911: 911 is also available province-wide in Newfoundland and Labrador. Call Takers located in the province are available 24/7 to connect callers to the local emergency response agencies in your area.