Canada Post claims it is up to date on the delivery of letter mail within St. John’s.
The corporation was responding to questions raised about lengthy delays in mail delivery.
Some patients claim they have received notification for medical appointments through the mail days after the date has already passed.
The Canadian Union of Postal Workers says the problem lies with mismanagement.
Canada Post says letter mail from local health authorities is processed and delivered with other mail.
Mail volume has declined across the country throughout the COVID-19 period according to Canada Post and continue to be lower than normally seen.
Still, callers to VOCM Open Line this morning outlined a number of examples of extremely slow mail delivery in the metro region.
One caller indicated that it took 21 days for a letter mailed from Cowan Heights to reach its Cornwall Avenue destination, while a woman received notification for her medical appointment three days after the date passed.