The IT trouble facing the health care system is disrupting operations at Eastern Health for another day.

Problems stemming from an apparent cyber attack began on the weekend.

Only emergency services in acute care facilities will proceed today and tomorrow. Eastern Health says patients who have not been contacted directly can assume that their appointments have been cancelled. The health authority says appointments are not being rescheduled and patients will be contacted directly once the IT system outage is resolved.

A temporary patient inquiries line has been established for those who had appointments, procedures or surgeries scheduled for today or tomorrow only. The number is 1-833-777-1276.

DoorWays single-session counselling services continue to be available but all psychiatry appointments scheduled for today are cancelled with an update pending for Thursday. Services through Mental Health Systems Navigator are proceeding via phone. More information on the impacts to mental health services can be found on Eastern Health’s website.

Meanwhile, a series of services are continuing including pediatric chemotherapy at the Janeway, high-risk prenatal appointments, blood testing for patients who require INRs, in-person dialysis and maternal-fetal assessment unit appointments.

Eastern Health Updates on Community-Based Mental Health and Addictions Services – November 3, 2021
FULL DETAILS: https://t.co/X3w5hLAW02 pic.twitter.com/cKmOlRq1V6

— Eastern Health (@EasternHealthNL) November 3, 2021