Attempts to get Microsoft services back up and running have not gone as planned, according to the tech giant.

Several Microsoft 365 services such as Outlook email, Teams and Xbox Live, went down yesterday afternoon, and many are still without those platforms this morning.

The company said its infrastructure was dealing with overload, which may be why platforms went down in the first place. The problem now is that the backup plans are not working as expected.

Reports indicate that Microsoft’s servers are still stuck in a “bad state” – preventing them from working properly.

The outage is causing problems for businesses, schools, governments and other agencies worldwide.

The company says it is not aware of any malicious activity that may have contributed to the outages.