A new report by the Auditor General found hundreds of thousands of dollars in expense claims paid to an agency nurse company, most of which were not approved by the health authority.
So-called “Agency A” became the target of the AG, which criticized the agency’s billing to the health authority.
Despite being rejected by NLHS, the company spent over $545,000 on electric vehicle rentals. At one point, six months after being told not to by the authority, it billed for 11 vehicles a week.
An invoice for electric vehicle rentals charged to NLHS found in the NLAG report.
In some cases, the vehicles were rented out at 25 per cent more than the health authority had said was too much.
Other bills to NLHS included:
– $950 for a flight that had been cancelled and refunded.
– Department store bills that included bathroom scales, milk frothers, rice cookers, food processors and electric skillets.
A department store receipt from the NLAG report
– $138,000 worth of per diems paid on days when staff weren’t scheduled to work.
– Unauthorized gasoline expenses.
– $428 for a three-day U-Haul move.
– An Airbnb charge, but only an email exchange was submitted, which didn’t include the nurse’s name, property address or rental property name.
In one instance, HST Payments were inappropriately charged to the authority by Agency A and found during a random audit. The authority chose not to request a full audit of the charges, which was over $35,000.
NLHS confirmed that as of 2025, they no longer do business with Agency A.
