The health system in Newfoundland and Labrador has launched a new coordination centre which it says will allow them to improve patient care significantly in areas such as emergency department transfers between facilities.
NLHS says the Care Coordination Centre (C3) will enable them to better coordinate access to specialized care, streamline in-patient and emergency transfers, and support timely access to appropriate care.
Debbie Molloy, the vice-president of human resources, says C3 is a centralized service run by registered nurses that will operate 24 hours a day, seven days a week. Through a single intake phone line, referring physicians call the C3 team, who will coordinate.
Dr. Richard Barter, a clinical chief for emergency medicine at NLHS, says the new system will allow them to get people to the right place quicker, thus saving lives.
