The Department of Digital Government and Service NL is responding to concerns about certain driver information not being readily available, resulting in drivers with medically suspended licenses being allowed on the province’s roads.

The response comes following a story on VOCM about a man, Matthew Butler, who found out that his license was medically suspended after being pulled over for expired stickers, which he had paid for 3 months earlier and not received.

Before being pulled over, the man questioned workers at the DMV about why his stickers hadn’t arrived.

He was told, based on information on his MyGovNL account, that he had nothing on his file – despite his license being suspended.

In response, the Department says that when a driver’s license is suspended for any reason, the person is sent written notification from the Registrar, including the reason for and length of the suspension, details regarding reinstatement and the appeal process.

Anyone with questions about their records is asked to contact the registrar.

Full statement from the department:

“When a driver licence is suspended for any reason, the customer receives written notification from the Registrar of the suspension, including the reason for the suspension, length of the suspension period, and details regarding reinstatement and the appeal process. This notification is mailed to the customer’s address on file with MRD. Also, a customer’s registration renewed, a driver can show proof of receipt whilst awaiting the stickers in the mail.

Any driver who has questions regarding their MRD records or their driver’s licence status, should email: RegistrarMRD@gov.nl.ca or call 1-877-636-6867 (local 729-4517) to discuss their concerns.”

-Department of Digital Government and Service NL