The President of the NL Medical Association takes exception to the health authority’s assessment that issues encountered by patients and doctors since the implementation of the CorCare system are part of normal growing pains.
Dr. Cynthia Slade appreciates that NLHS is listening to doctors and is “actively engaged” in gathering feedback, but “significant workflow disruptions and delays in accessing and acting on critical information” remain.
“We’re hearing from doctors in the hospital that everything is taking much longer which means that they have less time to spend providing care to patients. There’s ongoing concerns about patient safety, particularly where there’s gaps in information, and system functionality, which can affect timely follow-up and delivery of care.”
She told Your VOCM Mornings “we heard from one surgeon yesterday who said that they’re forced to reduce the number of surgeries that they’re doing because they cannot perform those surgeries with the added workload required by the new CorCare system.”
Dr. Slade says even on-site trainers to help staff with the transition were stumped when it came to some basic ordering questions.
“For example, one doctor said that they had five CorCare trainers in their office this week, and not one of them could explain how to order a routine test like an EEG or a Pulmonary Function Test.”























