The CEO of Newfoundland and Labrador Health Services blames the COVID pandemic for not having background checks completed on long-term care staff working in the public system.
Auditor General Denise Hanrahan found that 27 criminal checks, and 39 vulnerable sector checks were missing from available files during a recent audit of government-run long-term care facilities.
In some cases, several employees were working for more than a year before those checks were completed.

The AG’s findings on missing or outdated vulnerable sector checks in long-term care homes (Office of the Auditor General)
The AG report, released yesterday, covered the period from 2024 to 2026.
Ron Johnson says the agency they use had placed a moratorium on background checks during the pandemic.
“Certain times, like during COVID, like the agencies that do these type of criminal conduct reports had moratoriums on them or had such a backlog that we couldn’t get them. So there’s a mixture of reasons,” says Johnson.
Senior Director of Long Term Care Melvin Layden says the health authority had to weigh whether to leave facilities short staffed – or hire someone without a criminal record check.
“In some of those periods, we had the way of being able to hire staff or put a freeze on hiring staff because there has been no code of conduct available.”
“But there is a robust system today to ensure that these metrics are met and our line for care managers are following up to ensure that this is completed.”

















