A local personal care home operator believes the AG’s recent performance audit on personal care homes has tarred all operators with the same unflattering brush.
Former provincial cabinet minister Paul Oram, who owns and operates a number of personal care homes, takes exception to the notion that there is no oversight of personal care operators.
Oram told VOCM Open Line with Paddy Daly that they see Central Health zone representatives “every single day.”
He says quarterly reports are conducted, and “there are file cabinets in every home” that contain documents on meetings that take place every single quarter and contain quarterly reports. “When it comes to staffing, every single month, our managers have to do up a list of the number of residents we have, what their levels of care are, and the number of staff we had on each day.”
Oram admits staffing can be challenging at times. He cites a recent Norwalk virus outbreak that knocked out half his staff, but he’s amazed at how his staff still manage to step up when there’s a need.
He’s had staff go to work in Glovertown from Gander and vice versa. And if they’re really in a pinch, their managers will even go in to work.