The provincial government has announced that it will reimburse patients who travelled for appointments that were cancelled due to the cyber attack.

Patients who started travel before November 2nd and were unable to attend all medical appointments because of the IT outage are eligible for reimbursement for medical travel costs as prescribed by the Medical Transportation Assistance Program.

· Flight costs for patient escort, if applicable – 100 percent reimbursement (receipts required);

· Scheduled transportation, e.g. ferries, buses – 100 per cent reimbursement (receipts required);

· Taxis/car rental when applicable, as per policy – 100 per cent reimbursement (receipts required);

· Private vehicle – $0.20 per kilometer;

· Purchased accommodations – up to a $125 nightly per diem (receipts required);

· Private accommodations – $25 nightly per diem;

· Meals – $29 daily per diem for each patient and escort, if applicable.

No portion of a Labrador resident’s $1,000 allowance will be applied against their reimbursements for such costs incurred.

Claims must be submitted to the department of Health and Community Services.